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Refund policy
If a customer is returning an order for any reason, other than for an error by SweatBlock, the customer will be refunded the original purchase price minus the initial shipping charges. A simple way to return your order is to mark ‘Return to Sender’ on the package and send the package back to us at no additional charge to you. Please email Support@SweatBlock.com to initiate the returns process.
If you are returning an order due to a mistake by SweatBlock or due to a defective product you will receive a complete refund of all charges. A simple way to return your order is to mark ‘Return to Sender’ on the package and send the package back to us. Please email Support@SweatBlock.com to initiate the returns process.
If you are requesting a refund related to our 100-day money-back satisfaction guarantee, please note that the guarantee only applies to the purchase price of 1 box and we do not require you to ship anything back. SweatBlock Satisfaction Guarantee is for underarm use only and it does not apply to other parts of the body. If you purchased more than 1 box and would like take to advantage of our 30-day money-back guarantee to initiate a refund for the purchase price of the entire order, you will need to ship back the remaining unopened boxes of SweatBlock prior to receiving a full refund. Please email Support@SweatBlock.com to initiate the refund/returns process.